⚜ Done-For-You AI Front Desk Bot ⚜
Your Pharmacy Needs a Front Desk That Never Calls Out.
A done-for-you AI bot handling refill requests, scheduling, medication questions, and insurance follow-ups — built by a CPhT with 12+ years inside the healthcare system.
AI Bot Configuration
Configured to your formulary, hours, scripts, and escalation rules.
Refill + Scheduling Flows
End-to-end conversational flows tested against real patient calls.
Staff Handoff SOPs
Clear rules for what stays with the bot and what reaches a human.
30-Day Post-Launch Support
Tuning, edge cases, adoption tracking. Documented for leadership.
How it works
Map every manual front desk touchpoint.
Bot configured, tested, integrated.
Go live with staff training and 30-day optimization included.
- — Missed calls
- — Hold times
- — Insurance follow-ups lost
- — Staff pulled from clinical work
- — 24/7 intake
- — Instant responses
- — Nothing falling through cracks
- — Staff focused where they belong
Pricing breakdown
Transparent scope. No retainer required.
Final scope confirmed after the discovery call.
- — Discovery + workflow audit
- — Bot configured to your formulary, hours & scripts
- — Refill, scheduling, insurance & FAQ flows
- — Escalation rules + staff handoff SOPs
- — Voice/chat channel setup & live testing
- — Staff training session
- — 30 days of post-launch tuning
3–5 weeks from signed scope to go-live.
Month-to-month. Cancel anytime after the first 30 days.
- — Ongoing prompt & flow tuning past day 30
- — New scripts when your formulary or hours change
- — Adding channels (SMS, web chat, voice)
- — Monthly performance report & edge-case review
- — Insurance / payer script updates
- — Priority response for staff-flagged issues
Your workflows are stable and your team can handle minor edits in-house.
One FTE receptionist costs $35K+/yr. Limited engagements per quarter.